[Redefine business models] The glitch: Exploring the sparks that ignite change

What if the smallest disruptions were actually invitations to create real change?

Theme: Redefine business models

Topic: Regenerative business

Language: English

In this episode, impact advisor Luca Jakab joins Nathalie Aubourg for a thought-provoking conversation recorded in a lush Viennese park in August 2025. Together, they explore Luca’s Theory of Change, moving beyond purpose to uncover what impact truly means for organizations of all kinds, from NGOs to for-profit businesses.

As the very first production of The Glitch, this episode invites listeners to pause, reflect, and embrace the moments that challenge us to think differently and act with intention.

You’ll learn:

• How to define and measure meaningful impact across different sectors

• Why disruption and reflection are essential catalysts for change

• Ways to transform small “glitches” into opportunities for growth and innovation

Key Quotes:

“Do we need more of anything, really?”

“How can we focus on measurable impact and look after each other within the systems we live in?

We can freely rebuild the organizational structures that we are used to.”

Guest Bio:

Luca Jakab, Impact Strategy Consultant

Luca Jakab turned to impact strategy consulting after a first career as an Arts, Design and Cultural Manager. She works at the intersection of impact, storytelling, inclusion and systems change. Her unique perspective brings in a raised awareness for voices left unheard in mainstream conversations.

Website: https://www.lucajakab.com/

Host Bio:

Nathalie Aubourg, Design Change Naau

Nathalie Aubourg is a creativity facilitator dedicated to enabling collective climate action in communities and schools. Her background in communications and design provides fresh perspectives to address the challenges we face as societies and build resilience as communities.

Website: https://www.naau.at